Escribex Hospital

Registration

Frequently Ask Questions

How do I submit my dictations?
Dictations are submitted over the Internet to our Web Server 24 hours a day, 7 days a week. You can use handheld digital recorders or call our Toll Free Telephone number to dictate.
How do I receive my transcriptions?
You can receive transcriptions back in any format you wish, even in multiple formats. You can of course pick up your transcriptions via your control screen on the Internet, but apart from that, you can ask for a fax copy or get a direct printout on the local printer. When you sign up, you are given a login name and password that allows you to access your transcriptions via our website. You can then view and print your transcriptions online or download them to your computer. After downloading, you can send the report to anybody via email or fax, auto or manually.

How can I be sure of Internet security issues?
All communication between your computer and our website is protected through the use of Secure Socket Layer encryption (SSL). This ensures that nobody can “listen in” or copy the transmissions between computers.

What turnaround times do you offer?
Our service offers a facility of "next day reporting" (practically 12 hour turnaround time while charging for 24 hour turnaround time). For example, you will get back the reports at 9.00 AM irrespective of the time you dictated them the previous day, from 9.00 AM to 9.00 PM. You can also select turnaround times to meet special needs – 24 hour, 4 hour and 8 hours. You may choose different default turnaround times by report type or you can specify time with each report.
How much does the service cost?
We charge on a per-line basis and turnaround time. The net rates come less expensively with eScribex in comparison to in-house or other outsourced agencies (generally 20-40%), because of innovative use of transcription methods like template, voice to text conversion, and informed workflow. Call our sales representative to get an understanding where and how can we save costs for you while making better workflow.
Confidentiality as per HIPAA requirements?
We restrict access to all confidential information. Only select employees may access the system for administrative and support purposes. These employees are very limited in number and are legally committed to the eScribex privacy and security policies.